About me

Tuesday, April 19, 2011

The end of an era

I left AT&T about two months ago, and to do so, I had to buy out the remainder of my contract. However, I expected to have to pay some residual amount, even though I had been careful to stop using data a few months earlier. Data charges often come in a few months after the fact, or at least they did.

I did not expect to receive a refund, and I certainly did not expect to receive a refund check for a single cent.

Of course, they have to draw the line somewhere, and you can see the lawyers at work here, driving the costs ever higher to protect the company from complaints from people like me.

Sent from a mobile device

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